Amazon's $2.5 billion settlement with the FTC may lead to refunds for Prime members due to accusations of improper enrollment ...

The claims process for eligible Amazon Prime customers who didn’t get an automatic refund late last year has begun in 2026.

Amazon customers in the US may get refunds due to a big FTC settlement over Amazon Prime. Some people will get up to $51 back if they were signed up in confusing ways or found it hard to cancel.

Amazon has started issuing refunds to eligible Prime members as part of a $2.5 billion FTC settlement over misleading ...