Everyone is familiar with the concept of assertiveness: the sweet spot between aggressive and passive communication characterized by direct, respectful conversation. Yet few can accurately gauge just ...

A new college graduate reported for work on the first day and looked forward to meeting with her boss. She asked if she could speak first and proceeded to inform the boss that she would not be working ...

Assertiveness training develops a powerful relational skill set that can significantly enhance confidence, communication, and happiness in interpersonal relationships. By learning to think and act ...