Rapid and pervasive change is reshaping the operational model, as firms deal with macro challenges and market structure change. Opportunities to standardize and modernize, especially in crypto and ...

You’ve launched the AI pilots. You’ve rolled out copilots and chatbots. You’ve invested in licenses, training, and dashboards. And yet, the results aren’t showing up the way you expected. That’s the ...

Is the traditional command-and-control operations management model — which reigned supreme for decades in an era of relative stability and predictability — finally dead? All the signs we see say it is ...

Charisma Glassman is Senior Partner & Global Head of Retail Advisory at Genpact, helping global brands transform the end-to-end value chain. As someone who advises retail and CPG leaders daily, I'm ...

Forbes contributors publish independent expert analyses and insights. Mark Murphy covers leadership, hiring and employee engagement. Change management is notoriously difficult. It's so hard, in fact, ...

Change leadership vs. change management: Helpful methods for helping teams through transformation Your email has been sent Most in the business world have likely heard of change management, but not ...