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You're currently following this author! Want to unfollow? Unsubscribe via the link in your email. Follow Shubhangi Goel Every time Shubhangi publishes a story, you’ll get an alert straight to your ...

Forbes contributors publish independent expert analyses and insights. An HBS Executive Fellow, Paul Baier writes about enterprise AI. Generative AI is transforming the workplace, providing employees ...

Many businesses today are deploying chatbot technology in enterprise messaging to gain operational efficiencies and competitive advantages. The use of chatbots is growing, and from 2023 to 2030, the ...

Millions are turning to chatbots for guidance from on high. Millions are turning to chatbots for guidance from on high. Nolan Pelletier Supported by Millions of people are turning to chatbots to ...

Back in May 2024, I spoke at the Public Technology Institute (PTI) AI and Cyber Summit in Washington, D.C., and I was able to hear several excellent presentations from local governments around the ...

The study also highlights that 30% of AI chatbot applications share user data with third parties. This data is often shared for purposes such as targeted advertising or sale to data brokers.