Take a look at some of the acronyms creeping into enterprise architectures — BPEL (Business Process Execution Language), BPM (business process management), BPO (business process outsourcing) — and you ...

Strong leaders put business transformation in the hands of all employees. by H. James Wilson and Paul R. Daugherty In the late 1940s an engineer named Taiichi Ohno began developing the Toyota ...

I am a big believer in process mining. My devotion to the approach is partly based on a strong belief in the value of a process orientation; I don’t think organizations can improve their operations ...

Leadership comes in many forms, but at its core, it revolves around four essential pillars: performance, process, people and ...

Many organizations are investing in AI to improve efficiency and decision-making, yet they struggle to see meaningful impact. The problem? Their underlying business processes weren’t designed for AI.

In the early 2000s, Motorola struggled with product defects and a decline in customer satisfaction. To improve its business processes and regain its competitive edge, Motorola turned to Six Sigma.

Despite the immense promise of digital transformation, many organizations struggle to realize the productivity gains expected from AI and advanced technologies. According to McKinsey, 30% of employee ...