Amperity, the leading AI-powered Customer Data Cloud, today introduced its Customer Data Agent, the first enterprise AI agent that combines AI insights with actionable results. Built on unified ...

Gemini Enterprise for Customer Experience is an agentic solution to bring shopping and customer service together.

The built-in agents plan and launch marketing campaigns in minutes, personalize every send, resolve customer requests, and keep humans in the loop BOSTON--(BUSINESS WIRE)-- Today at its flagship event ...

BRANCHBURG, NJ, UNITED STATES, June 10, 2025 /EINPresswire.com/ -- Thunai.ai announced the launch of an Agentic AI Orchestration platform which is designed to build ...

Today at NRF 2026, Google Cloud unveiled Gemini Enterprise for Customer Experience (CX), an agentic solution designed to bring shopping and customer service together on a single intelligent interface ...

Medallia announced on Sept. 23 that it has expanded its strategic partnership with Adobe, integrating with Adobe's newly launched AI Agents. The integration aims to enhance how businesses build, ...

The deal enhances NiCE’s position in the emerging $30 billion market for AI agents that can handle complex customer interactions from start to finish In a move that signals a tidal wave of upcoming of ...

At its AI customer service summit, Pioneer, Intercom shared the latest evolution of its AI Customer Service Agent - Fin 3. Here's what's new and why you should be paying attention. Today, Adams says, ...

As part of CRN’s 100 Coolest Cloud Computing Companies of 2026, here’s a look at 20 innovative software companies that are ...

CIOs are moving beyond AI copilots to autonomous agents. Learn where agents deliver value, how to govern them, and how to integrate with legacy tech.