Recently, one of my favorite topics for these columns has been ITIL’s Configuration Management Database (CMDB) but several years ago a topic that was nearly as active in these columns was quality of ...

Riverbed's SteelCentral updates combined the licensing of its end-user monitoring and APM so enterprises can adapt with their monitoring needs over time.

The Department of Homeland Security will release a solicitation for a potential $100 million contract to procure end user device information technology management and general services in support of ...

HOUSTON--(BUSINESS WIRE)--BMC Software (NASDAQ: BMC), the recognized leader in Business Service Management (BSM), today announced the availability of the industry’s first non-intrusive, real-time, ...

Tanium's automation tool shifts IT support from reactive to proactive. Written by eWEEK content and product recommendations are editorially independent. We may make money when you click on links to ...

I was first introduced to the limitations of ‘end user’ thinking a decade ago when I managed the rollout of an oil & gas exploration toolset. I expected clear processes and defined user roles. Instead ...

SAVI Controls, designer and manufacturer of commercial AV control, automation and management solutions, released the latest advancement to the SAVI 3 platform – SAVI 3.3. This advancement offers ...

“In a down economy, costs are scrutinized. More so than in a robust economy. And I think that in 2023, we’re going to see end-user management say to their IT teams, ‘Hey, what has the cloud really ...