Assertive Communication: On and Off the Job is a course that focuses on practical ways to project self-confidence; recognize the differences between assertive, passive, and aggressive behavior; ...

Click to share on X (Opens in new window) X Click to share on Facebook (Opens in new window) Facebook Design by Evelyn Mousigian. Everyone is familiar with the concept of assertiveness: the sweet spot ...

Collaborative and competitive communication approaches to conflict resolution are two of the five styles identified by Kenneth Thomas and Ralph Kilmann. The other three -- compromising, avoiding and ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

I have been called aggressive many times when I was simply trying to do my job well. If you have ever run into that mislabeling, or misinterpretation, or feel like you’ve been told to watch your tone, ...

Some of the most challenging conversations we have are with our own family members. All, too often, we can treat friends and acquaintances, even total strangers, with more respect than we treat our ...

Teaching kids how to share, take turns and be considerate of others is often top of mind for parents and caregivers. But kids also need to learn to how be assertive and stand up for themselves — even ...

Most people make a common communication mistake that almost instantly makes them sound less confident, according to speaking expert and Texas-based trial lawyer Jefferson Fisher: They say "I'm sorry" ...