AI systems can route messages, update records, make decisions, and trigger entire workflows across multiple apps.

As IT leaders, you’re cognizant of the narratives surrounding the impact of automation on businesses. You might even be weary of them. Yet you also can’t ignore this stark reality: as much as ...

Human-in-the-loop (HITL) safeguards that AI agents rely on can be subverted, allowing attackers to weaponize them to run ...

After a recent presentation, a technology leader in the U.K. asked me: Since we use AI in so many of our processes at Workato, how do we control it? It’s a fair question. The top concern many have ...

The study makes clear that regulators expect human oversight to remain central to pharmaceutical quality assurance. Human operators must participate at key control points and retain authority to ...

Now that machine learning is becoming more and more mainstream, some design patterns are starting to emerge. As the CEO of CrowdFlower, I’ve worked with many companies building machine learning ...