Human-centered design offers a more holistic and people-driven approach to problem-solving and product development. Here’s why this hands-on method has continued to be popular among inventors and ...

For too long, topics like menstruation and menopause were considered taboo. Thankfully, advertising, social media—and now design—have not only helped break the silence but have empowered women to ...

A new master’s program focused on human-centered healthcare design aims to bring care delivery back to basics, sparking change “at the human level,” according to Stacey Chang, executive director of ...

Often dismissed as a ‘soft’ discipline, it’s actually the most practical route to value creation. We have a growing problem ...

Innovation in local government is often thought of in terms of efficiency or cost savings. But this focus leaves out an equally important one -- a focus on how residents experience government programs ...

Nathan Eddy works as an independent filmmaker and journalist based in Berlin, specializing in architecture, business technology and healthcare IT. He is a graduate of Northwestern University’s Medill ...

The content featured in this article is brand produced. Diana Rhoten smiles as she looks up at the ceiling of her New York home office. She’s paused in mid thought as she recalls the details of a ...

A typical design process looks like this: You get a bunch of requirements based on incremental improvements to an existing product or service, build the new offer, and ship it out to the world and ...

While billions of dollars are spent on consumer insights to ensure that our potato chips are crispy, powerful data to fuel human-centered design are rarely applied by the social sector. An example of ...

In a perfect world, we’d create products and services with the sole purpose of helping people. This altruistic goal is often pitted against a profit-first approach, where sales targets run the show ...

Human factors (also referred to as human factors psychology and human factors engineering) is an applied field of study that examines human abilities, limitations, behaviors, and processes in order to ...