In this process, UX design plays a crucial role. User experience design ultimately determines a site's success because it is created by understanding users' behaviors, pain points, and requirements.

Susan Birnbaum Fisher, MSLIS ’13, is a senior information architect and UX designer at a global digital and technology services company where she specializes in organizing knowledge within digital ...

Have you ever had a problem finding information on a website or app? If so, you were experiencing a poor information architecture (IA). Conversely, a great experience with a site or application is ...

Today’s UX generalists are connectors - professionals who understand how different disciplines intersect and can orchestrate ...