Restaurant operators are investing in voice-ordering technology to take down drive-thru orders and lower their labor costs. But the technology is still years away from hitting most drive-thru lanes, ...

It could be an artificial intelligence that takes your order the next time you get a craving for a Baconator and Frosty. Fast food chain Wendy's is partnering with Google Cloud on an AI chatbot to ...

McDonald’s AI-driven Automated Order Taker (AOT) test at the drive-thru, in partnership with IBM, is coming to an end after two and a half years. A report of the test’s conclusion first surfaced from ...