The digital universe provides countless possibilities for innovation. Whether we stretch the boundaries of mobility and cloud solutions with mobile device apps, IoT devices, or real-time enterprise ...

Steve Jobs famously said, “Design is not just what it looks like and feels like. Design is how it works.” Design thinking takes this notion further and provides a set of tools to power innovation ...

The approach, once used primarily in product design, is now infusing corporate culture. by Jon Kolko There’s a shift under way in large organizations, one that puts design much closer to the center of ...

Master the principles of design thinking to ignite, manage and sustain innovation in your team, department or business unit. Drive digital transformation, understand customer needs through ...

Design thinking is an iterative approach driven by empathy for customers. It is an approach that is beneficial for any organization or industry. Proper implementation of design thinking can see ...

Management is fundamentally antithetical to leadership. This leads to a conundrum in many organizations. Leadership is to management, what snowboarding is to skiing; what jazz is to classical ...

We catch up with experts who discuss the principles of design thinking and how it can help improve customer experience outcomes. Organizations that allow designers to act as business leaders and not ...