Samuel Hulick is a long time UX consultant with an intense focus on user onboarding. This post originally appeared on the Help Scout blog. Unless your product is eyebrow-raisingly basic, there’s a ...

Many data-driven startups have uncovered that having one single user onboarding experience can ultimately make or break them. This is what I call the single onboarding misconception. Take Twitter as a ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The customer onboarding experience is how you take a new ...

With the “great resignation” in full swing, herculean efforts in the war for talent are being waged with things like perks, benefits and promises of advancement used to attract employees. Once hired ...