The Amazon Echo can be a handy accessory to have in your home, but there are common problems that can pop up. Here's how to ...

If you fall victim to a scam and lose any money, contact your bank immediately using the number on the back of your bank card ...

Amazon is paying $1.5 billion to people who mistakenly subscribed to Prime, and the first round of payments are due today.

For years, a huge Amazon contract has been one of the few bright spots in the US Postal Service’s finances. But now the USPS plans to offer those last-mile services to additional customers to stem ...

Bruce Gerencser can’t access his Amazon account after changing his phone number, leaving two-factor authentication tied to ...

On Your Side helped a mailman turned author find missing copies of his first Christmas book in time for the holidays.

Eleven products sold at Walmart and Amazon have been recalled for various defects and injury risks this month.

Amazon's AI-powered Alexa+ has improved smart home controls and conversation abilities, but the Alexa app is still buggy.

Despite making calls for six weeks, submitting his ID three times and sending emails to executives, a customer hits a wall ...

Amazon has seen an increase in North Korean IT workers attempting to get jobs at the tech giant, schemes motivated by ...

Larry and Barbara Cook thought they were helping government agents. In the end, they found themselves victims of tax and Medicare gotchas, as well as the scamsters.