In retail, customer experience drives loyalty, yet most organizations cannot pinpoint a single person responsible for it.

The use of AI amplifies the strengths of frontline staff and supports the dynamic nature of in-store service. Through smarter ...

It’s not for Megadeth fans or shoppers of discount jewelry. Learn all about the new Metal Supermarkets store. Plus: Crate & ...

AI only creates lasting value when it is woven into the flow of work. Retail and CPG companies must redesign processes so AI ...

The holiday shopping season isn’t over just yet, as shoppers head back to stores to return and exchange gifts.

SINGAPORE, Dec. 24, 2025 /PRNewswire/ -- Sobot ranked in 252 reports and earned 32 badges in G2 reports for Winter 2026, ...

With the Christmas trading period peaking, traditional surveillance technologies like CCTV can help reduce job stress caused ...

CaterCow reports a surge in customer aggression towards retail and restaurant workers, making the 2025 holiday season ...

Data released by Monster shows that job searches are rising sharply as companies prepare for the upcoming holiday season.

Across Canada, there are convenience stores with no clerks, hotels where guests check in, check out and order fresh towels on ...

The retail trends that reshape the industry all revolve around the idea of trust. How can brands convince AI agents and ...

We had a fantastic experience…” “A terrific job replacing our carpeting…” “They really go the extra mile.” With these kinds of reviews, ...