Authorities say a woman shot by deputies was in mental health crisis, experts say there's help, even during the holidays.

Saban Community Clinic and Westmont Counseling Center have merged to scale medical and behavioral health services in South LA. Read the strategic details here.

Q4 2025 Earnings Call Transcript December 18, 2025 Operator: Greetings, and welcome to Altigen Technologies Fourth Quarter and Fiscal Year 2025 Results Conference Call. [Operator Instructions] Please ...

The Guardian Life Insurance Company of America® (Guardian) has once again been recognized by J.D. Power, the standard bearer in evaluating and certifying companies for outstanding customer service.

Smart IVR represents the next generation of interactive voice response systems. Learn what it can do for your customers and your bottom line. Master the art of routing with ready-to-use IVR scripts ...

Research on "silent abandonment" shows how damaging uncertainty around patience and drop-offs can be; if silence appears at ...

In order to manage client interactions, address problems, and improve customer happiness, contact centers are essential. AI ...

HighlightsAudioCodes Voca Conversational Interaction Center (Voca CIC), in collaboration with Atento and Go2Uno, completed a large-scale Conversational IVR modernization for a major managed care ...

AudioCodes (AUDC) announced that its Voca Conversational Interaction Center, working with Go2Uno and Atento, successfully delivered a large-scale ...