Businesses are moving beyond traditional IVR systems to autonomous voice AI, which handles entire conversations and resolves ...

Smart IVR represents the next generation of interactive voice response systems. Learn what it can do for your customers and your bottom line. Master the art of routing with ready-to-use IVR scripts ...

Five predictions that will shape the cybersecurity landscape in 2026. Several structural shifts are becoming impossible to ignore.

HighlightsAudioCodes Voca Conversational Interaction Center (Voca CIC), in collaboration with Atento and Go2Uno, completed a large-scale Conversational IVR modernization for a major managed care ...

Grand Theft Auto 6 is expected to be a massive catalyst for Take-Two Interactive's business. However, there is more to the company, which is well-positioned with top-notch franchises in computer, ...

The European airplane maker said a recent incident had shown that “intense solar radiation may corrupt data critical to the functioning of flight controls.” By Niraj Chokshi Airbus on Friday urged ...