Businesses are moving beyond traditional IVR systems to autonomous voice AI, which handles entire conversations and resolves ...

AI has transformative potential in Indian education, but unequal access risks deepening the digital divide. To avoid exacerbating existing inequalities, inclusive, grassroots-focused AI solutions are ...

Shannon Miller discusses domestic safety, real-world risk, and how the cybersecurity community can play a role in reducing ...

VoIP (Voice over Internet Protocol) gained popularity with the adoption of broadband internet; however, its roots can be traced back to 1973 and ARPANET – the precursor to the modern internet.

With less than two weeks left in 2025, it’s time to start thinking about next year’s portfolio composition. Every investor ...

Five predictions that will shape the cybersecurity landscape in 2026. Several structural shifts are becoming impossible to ignore.

Research on "silent abandonment" shows how damaging uncertainty around patience and drop-offs can be; if silence appears at ...

Liberia's Chief Police Investigator for the Crime Services Department, Reafeal Wilson, on Tuesday came under sustained ...

In order to manage client interactions, address problems, and improve customer happiness, contact centers are essential. AI ...

The Ministry of Human Resources and Emiratisation (MoHRE) has announced the successful integration of Artificial Intelligence (AI) applications into its Call Centre, as part of its efforts to leverage ...

Operator: Welcome to the Invesco Mortgage Capital Third Quarter 2025 Earnings Call. [Operator Instructions]. As a reminder, this call is being recorded. Now I would like to turn the call over to Greg ...