Gartner predicted four years a big decrease in Net Promoter Score use as a CX metric in 2025. But it's hanging around.

Need a quote from a Motley Fool analyst? Retail transaction volume reached 14,020 units, representing a 134% year-over-year ...

Effective strategies matter: From building relationships on shared values to empowering customer service teams, offering omnichannel support, personalizing communications, and rewarding loyalty can ...

Uxin reports strong Q3 '25 revenue growth, 7.5% gross margin, improved operations, and high customer satisfaction. Learn why ...

The president and CEO of Northern Illinois Food Bank has been named 2025 Food Bank Leader of the Year by a national trade ...

Q3 2025 Earnings Call December 18, 2025 8:00 AM ESTCompany ParticipantsDai Kun - Founder, Chairman & CEOFeng Lin - Chief ...

CMSWire 2025 Contributor of the Year Trish Wethman challenges leaders to move beyond NPS arguments and focus on action that ...

WellStreet Urgent Care, the health system urgent care development and operations partner of choice, is closing the year with patient volumes exceeding 2.2 million and more than a dozen new urgent care ...

Ending active subscribers reached 148,916, a 12.4% increase year-over-year; 1.7% sequential growth from the previous quarter.

Return on equity signals strength to investors. Many of the best performing banks are quick to make decisions and promote ...

As the founder of a short-term rentals company, I tend to have a grasp of industry dynamics at any given time. Over the last ...

In a rapidly shifting landscape, with many CIOs mandated to do more with less, the future of any business hinges on ...