Customer numbers for SpaceX's Starlink internet have surged by 1 million in the past six weeks, the company said on X.

For years, a huge Amazon contract has been one of the few bright spots in the US Postal Service’s finances. But now the USPS ...

More than 27,000 PG&E customers around the Bay Area were without power on Thursday night as an atmospheric river continues to ...

SINGAPORE, Dec. 24, 2025 /PRNewswire/ -- Sobot ranked in 252 reports and earned 32 badges in G2 reports for Winter 2026, ...

Ultimately, we are shifting to an environment where success lies in anticipating what customers want before they ask for it.

Tired of AI customer service loops? These insider tricks help you escape "frustration AI" and get real human help when you ...

Digital beings are coming into parity with the way humans think,” says Chetan Dube, an AI pioneer and the CEO of Quant.

Glance releases its 2026 CX Trends Report, revealing how last year’s rush toward AI reshaped — and often damaged — customer ...

The U.S. Postal Service will suspend refunds for Priority Mail Express packages shipped Monday, Dec. 22 to Thursday, Dec. 25 ...

Some Rumpke customers will experience a one-day service delay over the next two weeks with the upcoming holidays.

The review conducted by the Office of the Inspector General examined the SSA’s national 800-number telephone system and concluded that overall service improved during fiscal year 2025. According the ...

Agentic AI is poised to dismantle the friction that companies quietly depend on to nudge consumers into giving up.