Serval Inc., a startup using artificial intelligence to process help desk requests, has raised $75 million in funding at a $1 billion valuation.

From customer support to internal IT management, help desk software keeps everything running smoothly. We've put the top solutions to the test to help you choose the right one for your small business.

A customer who had his IKEA order refunded on Christmas Eve says there are problems with the way the retailer is handling ...

“Our mission is to make DevOps as autonomous as it is secure,” said founder and Chief Executive Venkat Thiruvengadam. “We’re ...

Dubai: Zoho Corporation, a leading global technology company, today announced the launch of Zoho Billing Enterprise Edition, ...

Modern marketing is in a funny place right now. Brands have more digital tools than ever, but attention is harder to earn. Audiences scroll fast, ad fatigue is ...

The seven desk booking platforms range from mid-market solutions (Archie, Deskbird) to enterprise-grade (Robin, Eptura Engage) and scale-optimized options (WorkinSync). Archie’s 9.57 average across ...

Better Business Bureau president and CEO Randy Hutchinson gives consumers tips on how to avoid scams and protect assets.

Salesforce, one of the world's most valuable enterprise software companies, is pulling back from its heavy reliance on large ...

Soroc Technology, a full-service technology solutions and services provider, announced the launch of BanzAI, an adaptive AI platform that melds conversational and agentic intelligence to transform ...