Despite making calls for six weeks, submitting his ID three times and sending emails to executives, a customer hits a wall ...

Bruce Gerencser can’t access his Amazon account after changing his phone number, leaving two-factor authentication tied to ...

The Amazon Echo can be a handy accessory to have in your home, but there are common problems that can pop up. Here's how to ...

Amazon has seen an increase in North Korean IT workers attempting to get jobs at the tech giant, schemes motivated by ...

If you fall victim to a scam and lose any money, contact your bank immediately using the number on the back of your bank card ...

Eleven products sold at Walmart and Amazon have been recalled for various defects and injury risks this month.

Buying refurbished tech is one of the easiest ways to save cash, cut waste, and still score a great iPhone, but, if you're ...

It comes after a stark warning from leading consumer champions who say our banks and personal data could be at risk. The ...

Fraudsters are sending out scam postcards featuring dodgy QR codes. Pretending to be from Amazon, the scammers claim that the ...

The cards claim to offer a free product that you can claim by scanning a QR code - a 2D barcode image made up of black and ...

On Your Side helped a mailman turned author find missing copies of his first Christmas book in time for the holidays.

Holiday shopping scams surge as fake refund emails target distracted consumers during Black Friday and holiday seasons, costing Americans billions annually.