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Researchers at the University at Albany’s Center for Technology in Government and University College London have been working to uncover exactly how governments are using AI-enabled chatbots and the ...

Forbes contributors publish independent expert analyses and insights. An HBS Executive Fellow, Paul Baier writes about enterprise AI. Generative AI is transforming the workplace, providing employees ...

The problem with testing AI chatbot subscriptions like Google’s Gemini Advanced and OpenAI’s ChatGPT Plus is their generality. The same tool is used for disparate applications; the same software ...

Chatbots have become an essential tool for state government agencies to simplify their messaging and get critical information to residents. That’s a key finding from “Uncovering the Results of AI ...

The Jalna district administration has introduced a dedicated WhatsApp chatbot to address various issues faced by farmers ab.

Businesses such as IBM and Salesforce have long used chatbots to greet their website visitors and offer them assistance with ...

We tested TikTok Music's AI chatbot, Tonik, to see how it can turn text prompts into personalized song playlists.