“Male detainee needs to go out due to head trauma,” an employee at a U.S. Immigration and Customs Enforcement’s detention center in Georgia tells a 911 operator. The operator tells the employee at ...

DENVER (KDVR) — A violent crime occurs in the U.S. every 25 seconds, according to the FBI. Some first responders will now be able to accept 911 video calls on Android as well as iPhones. Google is ...

VOLUSIA COUNTY, Fla. – Inside Volusia County’s 911 communications center, a new voice is answering the phones and it’s not human. “Ava,” short for Automated Virtual Agent, is an artificial ...

Calling 911 in Kentucky without a real emergency is against the law and can lead to fines or jail time. An emergency is a situation requiring immediate help from police, fire, or medical personnel. Do ...

Mark A Gregory has received funding from the Australian Research Council, the Australian Communications Consumer Action Network grants program and the auDA Foundation. He is a life member of the ...

SYDNEY, Sept 29 (Reuters) - Australian telco Optus said on Monday it had suffered another emergency call outage in an area south of Sydney, 10 days after a broader disruption that it said had probably ...

Louisville Metro Emergency Services has launched a new tool allowing 911 callers to share live video. The "Video to 911" feature aims to improve safety for both callers and first responders. Callers ...

This is read by an automated voice. Please report any issues or inconsistencies here. Data obtained by The Times show a citywide decrease in calls for help to the LAPD during the weeks when ...

PORTLAND, Ore. — Despite ambulance provider American Medical Response and Multnomah County having nearly a year ago reached a deal to drop the requirement that there be two paramedics responding to ...

When Max Keenan joined Y Combinator’s summer 2022 batch, he was working on Aurelian, a company that automated appointment bookings for hair salons. But less than a year later, a conversation with one ...

FAIRFAX, Va. — Fairfax County's 911 center, which answers about 3,000 calls a day, is testing artificial intelligence technology to help manage non-emergency calls. The Department of Public Safety ...

Starting today, the Phoenix Police Department will begin using artificial intelligence to answer non-emergency calls – joining departments in several other states across the country in adopting the ...