From customer support to internal IT management, help desk software keeps everything running smoothly. We've put the top solutions to the test to help you choose the right one for your small business.

The U.S. Embassy in Korea launched a dedicated support desk to assist Korean companies investing in the United States, Friday, a move that follows the detention of more than 300 Korean workers at a ...

What is the best gaming desk? That will depend on the space you have, the features you want, and the budget at your disposal. But, if you're looking for some recommendations for the best desks for ...

I'm a technologist, business writer, and book author. I first started writing in 2001, after I was downsized from a corporate job. In the early days of my writing career, I wrote features about ...

In November 2025, a rumor spread online that U.S. President Donald Trump had moved the historic Resolute Desk from the Oval Office to Mar-a-Lago. Nearly every American president has used the Resolute ...

The new Support Desk and its accompanying hotline are now receiving requests from journalists seeking legal advice, assistance or referral to legal aid services in their respective regions. This ...

If you are facing problems and wondering how to get Help with File Explorer in Windows 11/10, then this post lists some helpful How-To links as well as built-in support options, as well as Help Desk, ...

AT&T is consolidating 22 internal help-desk centers into six US locations, according to sources. The move comes after a memo from CEO John Stankey and an employee survey revealed falling engagement.

Hacking is hard. Well, sometimes. Other times, you just call up a company’s IT service desk and pretend to be an employee who needs a password reset, an Okta ...

When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...

Like a modern-day cavalry, the IT help desk comes to the rescue of frustrated computer users when a cursor freezes or an error message appears. The service ...

Taylor Martin has covered technology online for over six years. He has reviewed smartphones for Pocketnow and Android Authority and loves building stuff on his YouTube channel, MOD. He has a dangerous ...