Find all the latest news about Google Cloud and Customers with customer stories, product announcements, solutions and more.

Dec 18, 2025 · Without our customers, there would be no Google Cloud, as they are the ones building the future on our platform. In this regular round-up, we dive into some of the exciting …

Apr 9, 2025 · Customer Engagement Suite allows customers to connect with your business across any channel — such as web, mobile, email or voice — offering a consistent, …

Feb 11, 2022 · The teams at our Global Delivery Centers help customers get up-and-running on Google Cloud quickly and cost effectively, and consult with customers to rapidly build capacity …

Feb 24, 2025 · Business leaders are buzzing about generative AI. To help you keep up with this fast-moving, transformative topic, our regular column “The Prompt” brings you observations …

Delight customers with personalized, human-like engagement from an end-to-end AI application that knows you, anticipates your needs, and delivers exceptional customer experience across …

Sep 24, 2024 · Customers have many entry points to connect and engage with your business, and the contact center as a service (CCaaS) functionality provides seamless customer …

Apr 9, 2025 · These partners are driving a wave of generative AI innovation, building next-generation applications and models, and integrating their solutions with powerful Gemini, …

Reduce time to value with our smart analytics reference patterns for common analytics use cases like ecommerce recommendation systems, forecasting customers' lifetime value, and designing...

Callers AI leverages Google Cloud to help our clients make their customers feel seen, heard, and understood. That drives better experiences and directly improves customer loyalty.