Find out how to file an insurance claim to get compensation if your insured USPS package was lost, damaged, or had broken or missing pieces.

To learn about, or file a domestic claim for loss or damage, please visit File a Claim or select the links below. If you think your package or mail is lost or your mailpiece is missing contents, please visit …

You can file a domestic claim online at www.usps.com/domestic-claims for packages covered by USPS insurance as described in the “Insurance Availability” section.

If you're dealing with a lost package or mailpiece, USPS can help with a Missing Mail Search. Learn how to find lost mail, file claims, and request refunds.

Learn how to file domestic claims for lost or damaged packages, including required documentation and online submission process.

You may need one or all of the following when you request a refund: Tracking number Purchase receipt Photo ID (if in person) Learn more about requesting a domestic USPS refund. (To file a claim for …

Lost international packages, lost international mail, missing international package contents, and damaged international boxes can be eligible for reimbursement. You can create a claims case for …

Customers may file a claim by completing a Form 1000 and mailing the original copy to the address indicated on the form, accompanied by proof of value. Obtain Form 1000 by calling 1-800-332-0317, …

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Click-N-Ship ® File a Claim PO Boxes The Postal Store ® USPS accounts 1-800-344-7779 Hours of Operation Monday – Friday 8 AM – 8:30 PM ET Saturday 8 AM – 6 PM ET Informed Delivery …