Problem Management enables IT teams to prevent incidents by identifying the root cause. Learn about the overall process, benefits, and best practices.

Problem Management aims to manage the lifecycle of all Problems. The primary objectives of this ITIL process are to prevent Incidents from happening, and to minimize the impact of incidents that cannot …

Oct 17, 2025 · In this blog, we will discuss what ITIL Problem Management is, processes, key roles, and benefits. Whether you’re in IT or just curious, this blog will help you understand how it works!

Dec 2, 2024 · Learn how ITIL's problem management process helps identify and resolve the root causes of IT issues. Discover its components, benefits, and strategies for proactive IT management.

Dec 27, 2024 · Understand ITIL Problem Management with this straightforward guide. Learn how to identify, manage, and resolve IT problems effectively using ITIL best practices.

Like any other ITIL management practice, the problem management practice contributes to multiple value streams. It is important to remember that a value stream is never formed from a single practice.

Jul 1, 2025 · Problem management is an IT Service Management (ITSM) process to prevent problems and incidents from occurring and to resolve known problems with a permanent solution. Recurring …