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  1. What is Customer Relationship Management (CRM)? - IBM

    Customer relationship management (CRM) is a set of integrated technologies used to document, track, and manage an organizations relationships and interactions with existing and potential …

  2. ¿Qué es un CRM (customer relationship management? | IBM

    Un CRM es un conjunto de tecnologías integradas que se emplean para documentar y gestionar las relaciones e interacciones de una organización con sus clientes actuales y potenciales.

  3. Was ist CRM? | IBM

    Customer Relationship Management (CRM) ist eine Reihe integrierter Technologien zum Dokumentieren, Verfolgen und Verwalten der Beziehungen und Interaktionen eines …

  4. O que é CRM (customer relationship management)? - IBM

    CRM (customer relationship management) é um sistema usado para gerenciar as interações de uma empresa com os clientes.

  5. AI in CRM (Customer Relationship Management) | IBM

    AI in customer relationship management (CRM) enables organizations to automate business processes by organizing and managing customer information with ease.

  6. Che cos'è il CRM? | IBM

    Il Customer Relationship Management (CRM) è un insieme di tecnologie integrate utilizzate per documentare, tracciare e gestire le relazioni e le interazioni di un'organizzazione con i clienti …

  7. ¿Qué es CRM? | IBM

    La gestión de las relaciones con los clientes (CRM) es un conjunto de tecnologías integradas que se utilizan para documentar, seguir y gestionar las relaciones e interacciones de una …

  8. ERP vs CRM: What's the Difference? | IBM

    Nov 12, 2025 · ERP and CRM software are essential solutions that help streamline operations, improve efficiency and customer experiences and drive digital transformation.

  9. KI im CRM (Customer Relationship Management) | IBM

    KI im Kundenbeziehungsmanagement (CRM) ermöglicht es Unternehmen, Geschäftsprozesse zu automatisieren, indem sie Kundeninformationen einfach organisieren und verwalten.

  10. What is software as a service (SaaS)? - IBM

    Software as a service (SaaS) is application software hosted on cloud and used over an internet connection by way of a web browser, mobile app or thin client.