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  1. What is a CRM System? Everything You Need to Know

    A CRM system is software that helps businesses organize customer data, track customer interactions, and manage customer relationships across sales, service, marketing, and …

  2. What Is CRM (Customer Relationship Management)? | Salesforce

    What Is CRM (Customer Relationship Management)? CRM is a system that helps businesses manage all interactions with customers and prospects to improve relationships, streamline …

  3. What is a CRM System? Everything You Need to Know

    A CRM system helps businesses keep customer contact details up to date, track every customer interaction and manage customer accounts. It’s also designed to help businesses improve …

  4. What Is CRM Software? A Comprehensive Guide - Salesforce

    CRM software unifies customer data across your organization, transforming team productivity, providing useful insights, and enhancing customer experiences.

  5. Salesforce CRM: Try The World’s #1 AI CRM | Salesforce

    Salesforce CRM offers AI-powered, customer relationship management (CRM) software that makes it easier for companies to build customer relationships, be more productive, and …

  6. The Basics Of CRM, For Dummies - Salesforce

    Dec 16, 2022 · CRM is the strategy you put in place to manage all your company’s relationships and interactions with both customers and potential customers. The term also refers to the …

  7. What Is CRM Software? A Comprehensive Guide - Salesforce

    Learn about CRM software — what it is, how it works, how it uses AI and the factors to consider as you choose the right CRM system for your business.

  8. What is SaaS CRM? Your Complete Guide - Salesforce

    Feb 24, 2025 · Software-as-a-service customer relationship management (SaaS CRM) is a cloud-based solution that helps small businesses manage customer relationships more efficiently.

  9. CRM Automation: Definition, Benefits & Examples | Salesforce

    When your customer relationship management (CRM) software includes integrated automations, you can streamline and sometimes eliminate manual processes, helping your marketing, …

  10. CRM Course: Free Online CRM Training | Salesforce

    This CRM course provides an overview of what CRM is, its main features, and how it can help you strengthen customer relationships, increase employee productivity, and grow your business.