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  1. Creating & Managing a Knowledge Base - HubSpot

    A knowledge base can be a game-changing tool for sharing critical information, support, and best practices with a distributed audience. However, there are also challenges to be aware of if you …

  2. What Is a Knowledge Base, and Why Do You Need One? [Definition]

    Apr 21, 2025 · Building a comprehensive knowledge base may seem daunting, but I have your back. Here is a step-by-step guide to creating one that streamlines internal processes and …

  3. How to Create an AI Knowledge Base That Actually Works

    Nov 15, 2024 · AI experts Isabella Bedoya and Chase Fowler, co-founders of Infinite AI, shared their expertise with me on how to build an AI knowledge base (and software recommendations …

  4. Build with HubSpot: Knowledge Base Structure on Jan 13, 2026

    Empower your customers and reduce support load by creating a well-structured Knowledge Base in HubSpot. Learn why a Knowledge Base is critical for customer success, how to organize it …

  5. Build with HubSpot: Knowledge Base Structure on Nov 6, 2025

    Nov 6, 2025 · Empower your customers and reduce support load by creating a well-structured Knowledge Base in HubSpot. Learn why a Knowledge Base is critical for customer success, …

  6. Internal knowledge base: What it is and how to implement it

    Jun 9, 2025 · In this post, let's review what an internal knowledge base is and the best software to implement one.

  7. Build with HubSpot: Knowledge Base Structure | HubSpot

    Dec 9, 2025 · Empower your customers and reduce support load by creating a well-structured Knowledge Base in HubSpot. Learn why a Knowledge Base is critical for customer success, …

  8. How I Write Effective Knowledge Base Articles [+Templates]

    Apr 10, 2025 · I’ve created these two templates to help you easily build effective knowledge base articles. My goal was to make them simple to use, so you can quickly structure your …

  9. Build with HubSpot: Knowledge Base Structure | HubSpot

    Dec 15, 2025 · Empower your customers and reduce support load by creating a well-structured Knowledge Base in HubSpot. Learn why a Knowledge Base is critical for customer success, …

  10. Create and customize knowledge base articles - HubSpot

    Jul 30, 2025 · For knowledge bases that haven't been migrated, learn more about creating and customizing a legacy knowledge base. HubSpot accounts with Service Hub Professional …